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Rallie app

Invites for GenZ, done differently

Asahi's innovation and ventures team were looking for a way to better understand Gen Z, their socialisation habits, preferences in activities and much more. Fed up with paying millions per year on research and trends data they set out to build a product that would go direct to Gen Z and in doing so help Gen Z better connect with each other.

Rallie Interface Element - shaddow
Rallie Interface Element
Rallie Interface Element
Rallie Interface Element
Rallie Interface Element - shaddow
Rallie Interface Element
Rallie Interface Element - shaddow
Rallie Interface Element

Industry

Social Media

Time on the account

1 year

Agency/Consultancy

Honest Fox
Context

The starting point for this program of work focused on better understanding Gen Z; how they come together, connect and the natural occasions where a product solution would be most valuable.

Problem

The few years post-pandemic have seen a rapid evolution of social conditions and needs. Our hypothesis (3) evolved to recognise economic pressures, rejection of hustle culture and a growing diversification of occasions amongst Gen Z Australians.

How might we deliver a
new social app that provides a solution to 3 main Gen Z problems.

How might we deliver a new social app that provides a solution to 3 main Gen Z problems.

Economic pressures have made socialising in traditional ways ($ in venues) even more inaccessible.

Like tastes, trends, friends & work; occasions (reasons to connect) are becoming more diverse.

Organising catch ups has become more difficult as there are too many apps in use and everyone now wants a say.

Objective

We were tasked with rapidly turning discovery and strategy into a tangible, real product that not only provided better, more fun ways to catch up but was unique enough to be seen as a viable competitor to the already in place tools (Snapchat, Insta, Whatsapp etc.)

Many, many deliverables can be summarised into 3 primary objectives.

Design, Validate, develop and launch a new App in Australia and facilitate better catch ups for Gen Z.

Provide Asahi with a lean and agile design/development team to build digital products and further develop a startup culture within Asahi.

Define a measurement strategy, product analytics and product feedback, testing/validation practices.

The app that makes plans easier

The app that makes plans easier

Get your mates together with voice and video invites.

Collab in real-time in the discussion feed.

Collab in real-time in the discussion feed.

Rallie

6 min ago

New post from Jake Bailey

Jake posted a new video to the Rallie, Park Hang.

Rallie

10 min ago

Sarah Garner is in!

Sarah’s responded as ‘going’ to Park Hang.

Rallie Interface Element - shaddow
Rallie Interface Element
Rallie Interface Element
Key stages

Discovery

Understanding GenZ's & their socialisation habits

Strategy & CX

Define areas of market fit for an app or product

Make, Test, Refine

Rapid ideation, making, testing and learning

Build & Test

Agile design & dev sprints to get to a functional MVP

Launch & Improve

Launching and measuring the success of Rallie

Key stages

Discovery

Understanding GenZ's & their socialisation habits

Strategy & CX

Define areas of market fit for an app or product

Make, Test, Refine

Rapid ideation, making, testing and learning

Build & Test

Agile design & dev sprints to get to a functional MVP

Launch & Improve

Launching and measuring the success of Rallie

Key stages

Discovery

Understanding GenZ's & their socialisation habits

Strategy & CX

Define areas of market fit for an app or product

Make, Test, Refine

Rapid ideation, making, testing and learning

Build & Test

Agile design & dev sprints to get to a functional MVP

Launch & Improve

Launching and measuring the success of Rallie

Key stages

Discovery

Understanding GenZ's & their socialisation habits

Strategy & CX

Define areas of market fit for an app or product

Make, Test, Refine

Rapid ideation, making, testing and learning

Build & Test

Agile design & dev sprints to get to a functional MVP

Launch & Improve

Launching and measuring the success of Rallie

Our discovery and strategy phases focused us on less planned catch ups.
Rapid design and prototyping & storymapping allowed us to get clear on impactful features and support a more effective prioritisation.

Over 6 weeks we tested 8 prototypes that showcased how an app could empower different parts of socialisation with 121 people, aged 18 - 27, living in Vic and NSW.

66%

66%

of people are collaborating in multiple ways (whole group, going to a small group first, 1:1 etc..)

New currency for this audience is how adept you are at being creative (and funny) with content (gifs/emojis)

56%

Agree the amount of info seemed enough to effectively respond to

Gen Z appreciate personalisation and seek fun experiences that allow them to express creativity (images, memes).

Having a co-pilot who organises / endorses the event creates social proof that influences attendees

Over 6 weeks we tested 8 prototypes that showcased how an app could empower different parts of socialisation with 121 people, aged 18 - 27, living in Vic and NSW.

During testing and validation there were several key pivots

AI is not the answer

While smart transcription of audio makes event creation easy it was not as important as many other features

Video and voice

offers a way to engage and connect with the person not just the interface

Rallie Interface Element - shaddow
Rallie Interface Element
Signals and usage insights are pointing toward several areas of opportunity

Share memories

Share memories

Increase in time spent on website

In app contacts

In app contacts

Increase in time spent on website

Insight and inspo

Insight and inspo

Increase in time spent on website

Results and outcomes

MVP launched

within 6-8 months of agile design/dev

4.9/5 & Top 30

first month listed in Australia app stores

Long term partner

Built a long term, trusted partnership

"From the beginning Honest Fox have felt like an extension of our own team, their passion and commitment was evident right from Discovery.
They feel just as invested in making this project a success as we are.
The cross functional team, all experts in their own fields, work seamlessly together to deliver and I really value their genuine and transparent style- not always a given with consultants!"

Hinda Crosbie

Group Head of Cultural Science & Viability | Asahi Disruption

Group Head of Cultural Science & Viability Asahi Disruption

Other key workstreams included:

Creating a KPI vision and analytics strategy

Providing an analytics stack for aligning teams and stakeholders strategically in regards to measuring product usage and business performance.

Drawing insights from a diverse set of data sources

Prior to product launch we had set ourselves up with a range of quantitative and qualitative sources of performance and product usage insight. These included; product usage data via Mixpanel, support feedback form, reporting and content moderation, app store ratings/reviews and a feedback survey sent to our power users.


Designing a brand and UI Design System

As part of initial discovery we designed and tested a variety of brand territories and looks to guide how we established the Rallie brand and design system. The

Push notifications strategy

Using storytelling to provide a structured strategy for how Rallies push notifications work.

Rallie app push notifications support a few key things; organisers taking action and getting the Rallie out there, building excitement and confidence that the Rallie will be a success, and making sure that everyone knows the when, where and what.

More work

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More work

  • ASAHI

    Invites for GenZ, done differently.
  • XFINITY

    Unlocking growth in a new segment.
  • KINDERCARE

    Applying a 'Family obsessed' mindset to digital transformation.
  • JEFFERSON HEALTH

    Unifying 7+ Healthcare institutions under one domain.
  • ARAMARK

    The power of human service.

More work